#A1 chimney sweep professional#

To start, they showed up a couple hours late. Home inspector stated the outside vent also needed to be replaced, so I called this company to do it. I needed someone to come out and inspect the chimney, sweep it, and repair the firewall per a home inspector when I bought the house. Most of their online reviews appear to be fake.but one can easily spot the real reviews.It may be prudent to only reach out to a chimney sweep company possessing the *****Certified Chimney Sweep credential. Obviously, the refund never occurred.Thus, I paid $800.00 (plus tax) for chimney caps I do not have nor did I want, and have a damper that's always open as the cable they never repaired the cable they damaged.This company appears to be a fraud. I tried several times to request a refund by reaching out to their office line, and the receptionist (likely outsourced) would say that my call was noted and pending manager approval. They never refunded the $800.00 (plus tax) nor did they come back to repair the damper cable.

I made the upfront payment for the chimney caps, but shortly afterwards, told them I did not want the chimney caps and requested a refund. Upon paying for the cleaning, they also requested a TIP for their work.During their visit, they also recommended replacing 2 chimney caps for $400.00 each (total of $800.00) requiring an upfront payment. During their cleaning, they broke the damper cable, which I only realized after the cleaning once they left never to be repaired.

#A1 chimney sweep professional#

I moved forward with the cleaning, which I now doubt was a professional cleaning. Two men arrived, provided an 'inspection,' and suggested a cleaning.